POS sales, service and support

Contact BizTracker

Talk with a POS specialist about BizTracker Infinity, cash registers, hardware, payment processing, installation, training or service. Choose the option that best matches what you need.

  • Schedule an Infinity demo
  • Call a POS specialist
  • Get existing-customer support
  • Request Tampa Bay service
Contact options

How Would You Like to Connect?

You do not need to complete a general contact form. Choose a direct option below.

Start in the right place

What Do You Need Help With?

Selecting the closest option helps your request reach the right person without requiring a long general contact form.

Fastest direct contact

Call a POS Specialist

Call when you need help choosing a system, replacing an older register or discussing a time-sensitive project.

  • New store planning
  • POS replacement projects
  • Cash-register questions
  • Hardware and payment questions
Call (877) 767-1249
Send project details

Email BizTracker

Email is useful when you need to include product lists, equipment models, photographs, merchant statements or project details.

  • Include your business type
  • Describe your current system
  • List the problems you need to solve
  • Attach relevant photos or documents
Email info@biztracker.com
Sales and service routing

Choose the Right BizTracker Department

New sales inquiries, existing-customer support, hardware projects and payment reviews require different information and next steps.

New POS System or Store Opening

Contact us when opening a new location, replacing an older system or comparing POS software for an existing business.

We can review your business type, checkout workflow, inventory, reporting, hardware, payment processing and support requirements.

Existing BizTracker Customer Support

Current customers who need help with software, registers, printers, scanners, scales or other equipment should begin with the support center.

Include the store name, equipment or software involved, a description of the problem and any error message that appears.

Cash Registers and POS Hardware

Contact BizTracker for commercial cash registers, receipt printers, barcode scanners, cash drawers, label printers, scales and POS terminals.

Compatibility depends on the software, model, connection type, available ports and intended workflow.

Merchant Statement Review

Send a recent processing statement when you want help understanding your total processing cost, recurring fees or current payment setup.

Recommendations and potential savings depend on your current statement, business type, transaction volume and payment requirements.

Urgent problem with an operating checkout system?

Call BizTracker at (877) 767-1249. Do not rely on a sales-demo appointment for an urgent support issue. Service availability depends on the issue, equipment, location and schedule.

Local POS service

Tampa Bay Installation, Training and Onsite Support

BizTracker helps Tampa Bay businesses that want access to a local POS company for system planning, installation, training and service.

Local availability depends on the business location, equipment, project size, type of service required and current schedule.

  • Tampa
  • St. Petersburg
  • Clearwater
  • Largo
  • Pinellas County
  • Hillsborough County
  • Pasco County
  • Manatee County
  • Sarasota Area
See equipment in person

Visit the BizTracker Showroom

A showroom visit can help when you want to compare register styles, POS terminals, printers, scanners, cash drawers or complete checkout setups.

  • Compare POS and cash-register options
  • Discuss your store workflow
  • Review peripheral compatibility
  • See available demonstration equipment
  • Plan installation and training

Showroom visits should be scheduled in advance so the appropriate equipment and team members are available.

The sales process

What Happens After You Contact BizTracker?

The next step depends on whether you need a new system, hardware, payment review, support or local service.

We Review Your Needs

We start with your business type, current system, number of locations, equipment, inventory and the problems you want to solve.

We Recommend a Next Step

The next step may be a software demonstration, hardware review, merchant statement review, service call or showroom appointment.

We Build the Right Plan

When there is a good fit, we can help plan software, hardware, payments, data preparation, installation, training and support.

Prepare for the conversation

Information That Helps Us Assist You

You do not need every detail before calling. These three categories give us enough information to begin.

1
Your Business

Business type, number of locations, checkout lanes and whether the business is new or already operating.

2
Your Current Setup

POS software, cash-register model, payment terminal, printers, scanners, scales and other equipment currently in use.

3
Your Main Goal

The inventory, checkout, reporting, payment, hardware or support problem you most need the new system to solve.

Direct contact information

Contact BizTracker Without a Form

Call, email or select an online scheduling option.

Common contact questions

Frequently Asked Questions

How do I contact BizTracker?

Call BizTracker at (877) 767-1249, email info@biztracker.com, schedule an Infinity demonstration online or visit the support center if you are an existing customer.

Do I need to complete a contact form?

No. This page provides direct phone, email, demo-scheduling, support and merchant-statement-review options.

How do I schedule an Infinity POS demonstration?

Use the Schedule an Infinity Demo button to open the online calendar and choose an available meeting time.

Where should existing customers request support?

Existing customers should begin with the BizTracker support center or call (877) 767-1249 for an urgent operating-system issue.

Can BizTracker replace an older POS system or cash register?

Yes. BizTracker can review your existing setup and discuss replacement options based on your business type, inventory, reporting, payments, hardware and support requirements.

Can I email photographs or equipment information?

Yes. Email info@biztracker.com with photographs, model numbers, error messages, product lists or other information that helps explain the project.

Can BizTracker review my merchant processing statement?

Yes. Visit the merchant statement review page or email a recent statement with your contact information and a short description of your current payment setup.

Does BizTracker provide onsite service?

Onsite installation, training and service are available for qualifying Tampa Bay projects. Availability depends on location, equipment, project scope and scheduling.

Does BizTracker work with businesses outside Tampa Bay?

BizTracker can assist many businesses with POS planning, software, hardware and remote support. Onsite service depends on location and the type of work required.

Ready to Talk With BizTracker?

Schedule an Infinity demonstration for a planned POS project, call for direct assistance or email your equipment and project information.

Product, service and onsite-support availability may vary by equipment, location, project requirements and schedule.